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FAQs

Subscription

Lets Cook Catering Services LLC, are a meal planning service. We deliver a box of fresh ingredients and delicious easy-to-cook recipes to you every week. To avoid weekly hassle of meal plan selection and payment we offer you facility of continued subscription.
We also provide freshly prepared mid-day meals delivered every week day to your doorstep on subscription basis.

Your weekly subscription is automatically renewed but with us, you always have the choice and freedom! Should you wish to change your meal plan or skip one or multiple weeks, this flexibility is available to you. We just ask that you do so, before the automated payment renewal time on Wednesday at 12 noon (for Saturday deliveries). Just log in via the ‘My Account’ tab.

It’s your subscription, so you call the shots. You can alter (change, skip or cancel) your subscription whenever you want. You just need to do this before the automated payment renewal time (Wednesday 12 noon, for Saturday delivery).

1. Log in to your account
2. Choose your desired meal plan
3. Choose the number of people, duration in weeks and number of recipes
4. Click on “Order”
5. Choose your 4-5 recipes
6. Click on “Order”
7. Click on proceed to checkout
8. Enter billing details, shipping address, username and password
9. Click on place order and follow instructions.

1. Log in to your account
2. Choose “Ready to Eat” options
3. Choose your subscription option under Ready to Eat
4. Choose the number of people, and numbers of days you wish to subscribe – 4 or 5 days a week
5. Choose your 4-5 choices of Sandwich/Salad/Smoothies you wish for the period
6. Click on “order”
7. Click on proceed to checkout
8. Enter billing details, shipping address, username and password
9. Click on place order and follow instructions.

1. Login to your Let’s Cook Catering Services LLC Account with your login details (username
and password)
2. Click on My Account
3. Look for the Active Subscription you’d like to modify then click on “View/Edit” button
4. Find “Upcoming Orders” and you will see your upcoming weekly deliveries. Beside each
corresponding delivery date, you will see the status
5. Click on “suspend” button. Here you’ll be able to skip future orders. You’ll be able to skip up to 16 weeks at a time (e.g. holidays/long breaks).

1. Go to www.letscook.me.
2. Click Log-In on the top right hand side of the page and enter your login details (username and password)
3. Go to the Meal plan page
4. Choose your box and click “Select This Meal Plan”
5. If you have a coupon code, type and apply your coupon code at the top of the checkout
page.
6. Ensure your delivery address and payment details are correct, and click “Submit”
7. Enter your card details to pay.

1. Login to your Let’s Cook Catering Services LLC account with your login details (username and password)
2. Click on My Account
3. Look for the Active subscription you’d like to modify then click on “View/Edit” button
4. Scroll down to the bottom part of the page and you’ll find the “Cancel Your Subscription” button
5. Click ‘Yes’ and please wait a moment to ensure the cancellation occurs.

Managing My Account

1. Login in to your Let’s Cook Catering Services LLC Account with your login details (username and password)
2. Click on My Account
3. Look for the Active subscription you’d like to modify then click on “View/Edit” button
4. Scroll down to the bottom part of the page and look for “Change Meal Plan”.

1. Login to your Let’s Cook Catering Services LLC account with your login details (username and password)
2. Click on My Account
3. Look for the Active Subscription you’d like to modify then click on “View/Edit” button
4. Choose “Change Payment Method” near the bottom of your account page
5. Proceed to pay for the next week’s box (note: Your next scheduled auto-renewal payment will be on the following week).

How Its Works

Let’s Cook Catering Services LLC is a meal plan service. We take care of planning your meals and procuring fresh, locally sourced, good quality ingredients. We then pack them in pre-measured quantities as per recipes and deliver them to you, enabling home chefs like yourselves, to cook variety of incredible meals. All you have to do is choose the size of the pack that suits you.
We are going to update our blog and video links soon, which would be full of tips that will help you cook with speed and ease.

You will receive easy-to cook step by step recipes with instructions to prepare them along with pre-portion, pre-measured fresh, good quality ingredients sourced from our various suppliers. You have a choice of recipes to select from our every week changing recipes.

1. Login to your Let’s Cook Catering Services LLC Account with your login details (username and password)
2. Click on My Account
3. Select “Meal Plans” and you will be routed to the page containing recipes for the current week.
4. Select the recipes by clicking on the picture.
5. You can select upto 2 or 3 weeks recipes at any one time, as we always have minimum 2 or sometimes 3 weeks recipes up on our site.

We at Let’s Cook Catering Services LLC understand the time pressures of busy mums or young working professionals and so we do our best to ensure that by following our minute by minute simple recipe instructions you can cook 95% of our recipes in 30 mins or less. The odd one may take a little longer but they are always worth the wait.

Unfortunately washing the vegetables and herbs reduces their shelf-life. Hence, it is best to wash them just before they are used for them to retain their freshness and nutrition values.

Payments

Once you sign up for your first Let’s Cook Catering Services LLC box you will be charged right away. Thereafter, all subsequent week deliveries will be charged to you on each Thursday 12 noon for delivery on following Saturday. However, you can still enjoy the flexibility of modifying your order, skipping weeks, changing recipes, etc. via My Account options. Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

As a subscription service, your meal plans automatically renew every Thursday 12:00 noon (for Saturday delivery). We accept payments via VISA and MasterCard and payment is to be made at the time of ordering to avail discounts on line.

We currently only take payments online.

1. Login in to your Let’s Cook Catering Services LLC Account with your login details (username and password)
2. Click on My Account
3. Go to Payment details and edit by entering the new payment details.
4. Save the changes made.

1. Login in to your Let’s Cook Catering Services LLC Account with your login details (username and password)
2. Click on My Account
3. Go to “ADDRESSES” and select “Billing Address”
4. Edit by entering new billing address.
5. Save the changes made.

Delivery

We currently deliver everywhere within Dubai, Abu Dhabi and Sharjah. We are working towards extending our reach. Sign up for our newsletter for updates on our new delivery areas.

 As of now we deliver only on Saturday. You choose your convenient delivery time slot and we deliver within that window

 

 DubaiAbudhabiSharjah
Saturday

9.00 AM -1.00 PM

9.00 AM -1.00 PM

9.00 AM – 1.00 PM

1.00 PM – 5.00 PM

  

5.00 PM – 9.00 PM

5.00 PM – 9.00 PM

 

Delivery is free for Dubai and Sharjah. Currently we have AED 15 delivery charge for Abu Dhabi.

If you wish to modify an order you’ve just paid for, please contact info@letscook.me. To modify upcoming orders, please follow the following steps:
1. Log in to your Let’s Cook Catering Services LLC Account with your login details (username and password).
2. Click on My Account
3. Look for the Active Subscription you’d like to modify then click on “View/Edit” button
4. Scroll down to the bottom part of the page and look for “Change Delivery Day” or “Change Delivery Tim (whichever you are trying to modify) option
5. Select your preferred Delivery Date/Time and click on “Save Delivery Day and Time”.

After you have received your first delivery you are completely free to skip weeks or change your subscription. Managing your deliveries is easy and done online. All we ask is that you make any changes to your subscription before the cut off time on Wednesday at 12 Noon (Saturday Deliveries).
1. Login to your Let’s Cook Catering Services LLC Account with your login details (username and password)
2. Click on My Account
3. Look for the Active Subscription you’d like to modify then click on “View/Edit” button
4. Find “Upcoming Orders” and you will see your upcoming weekly deliveries. Beside each corresponding delivery date, you will see the status
5. Click on “Skip this week” button. Here you’ll be able to skip future orders. You’ll be able to skip up to 16 weeks at a time (e.g. holidays/long breaks).

1. Login in to your Let’s Cook Catering Services LLC Account with your login details (username and password)
2. Click on My Account
3. Go to “ADDRESSES” and select “Delivery Address”
4. Edit by entering new Delivery address.
5. Save the changes made.

1. Login in to your Let’s Cook Catering Services LLC Account with your login details (username and password)
2. Click on My Account
3. Go to “ADDRESSES” and select “ADD Address”
4. Enter the new Delivery address.
5. Save the changes made.

Unfortunately for the moment, this is something we are working on. For now, we offer deliveries once a week.

In case you have any questions about your delivery on the day, please call 800-letscook
(53872665). Before then, please contact us on info@letscook.me. and we will be happy to assist you.

About Lets Cook Catering Services LLC

We are constantly looking to work with the best suppliers we can find. Please go to https://www.letscook.me/our-commitment-to-food-safety/ for more info.

To ensure that all the ingredients stay fresh, our recipe cards come with a cooking order to maintain maximum freshness. As all the ingredients are fresh they can be frozen in case you want to change the cooking order. For more details on storing your food, please refer to https://www.letscook.me/our-commitment-to-food-safety/#storage

If there is an ingredient missing or has gone off from your delivery, please contact us at info@letscook.me. We will credit the value of one meal per person in your next order.

Our prices start from 28 AED per meal. We have multiple pricing options for different categories. Delivery is free for Dubai and Sharjah. Deliveries to Abu Dhabi cost AED15 extra.
For details please see:  http://www.letscook.me/meal-plans/

Although we’re not certified organic, we only use fresh and high quality ingredients to go in your box.

Some of our recipes do include some of the common allergens such as;
1. Dairy
2. Seafood – Fish
3. Shellfish – Molluscs & Crustaceans
4. Nuts – Tree Nuts – Peanuts – Sesame Seeds
5. Celery
6. Mustard
7. Lupin
8. Eggs
9. Cereals with Gluten
10. Sulphur Dioxide
11. Soya
However, we pack all our ingredients separately. Please bear in mind that our ingredients are packed in a facility that may contain traces of allergens.
Extra Caution: If you have serious nut allergies, it’s best to avoid our boxes as we cannot guarantee that there would not be any cross-contamination as we have shared processing lines and equipment in our kitchen.

We only ask that you stock olive oil, vegetable oil (of your choice) and salt & pepper. We provide the rest so that you can sit back and relax!

Let’s Cook Catering Services LLC Meal Plans, unfortunately do not specifically cater for special dietary requirements since all our boxes have exactly the same content. The ingredients are separately packed and clearly labelled so there is the opportunity for you to omit or substitute specific ingredients. However, we do offer a Lite, Low carbohydrate range which is based upon the fundamental concept of low sugar, optimal protein and high fibre for ones’ health and well-being.

General Questions/Miscellaneous

We welcome you to Let’s Cook Catering Services LLC, and urge you to explore the exciting
world of hassle free home cooking.
Here is what to do now:
1. Explore our website to see the variety of recipes and category of meals offered what suits
you best
2. Get familiar with your account: log in to ‘My Account’ to manage all aspects of your
deliveries, including upcoming orders, skipping particular weeks, as well as your order
history
3. Follow us on Facebook and Instagram to receive great cooking tips, learn about exclusive
experiences and to stay in touch with others that simply enjoy cooking good food
4. Explore our blog to further enrich your culinary experience and learn more about our
choicest ingredients and suppliers.
Now YOU CHEF, WE PREP ! So, Lets Cook

We are currently working to conceive a mobile app which will be available on iPhone and Android devices. With this app you will be able to easily manage your account on-the-go, as well as discover seasonal recipes, cooking techniques and how to cook videos.

We at Let’s Cook Catering Services LLC take data privacy and security very seriously and assure all our customers on its confidentiality. No one other than our operational team who need your data for delivery purposes will have access to any confidential information. All our online payment methods are also through approved payment gateways, behind a fire wall, to which the local team will have no direct access.

You are welcome to reach out to us by emailing info@letscook.me. or by phone on 800 LETSCOOK.

In keeping with our Environment Friendly initiative, we encourage you to recycle the cartons, whenever possible. It couldn’t be simpler to do so. Just handover the empty cartons to the person while collecting your delivery of meal plans the following week and we will take care of the rest.

We all love a little variety at times! That’s why swapping between boxes on a weekly basis is feasible for you. All we ask from you is to do it before the cut off 12 noon Wednesday (for Saturday delivery).

Yes Let’s Cook has a box designed just for you.

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